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New support ticket
Check ticket status
Why did I get an email to activate my account?
I am a private customer. Can I buy something from Lacklands?
What is a ticket?
Do I have to activate my support portal account?
Why doesn't my Lacklands password work for the support portal?
Repairs and Servicing
How do I log a repair?
Who performs Nikon servicing and repairs?
Who performs DJI repairs?
Who performs Leica servicing and repairs?
Who performs Tamron servicing and repairs?
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Ordering from Lacklands
I'm not a retailer. Can I buy something from Lacklands?
What do I do if I receive my order twice?
My product is incorrect, damaged, or missing.
I created an account but still can't login to the Lacklands Website
Basic Shipping Information.
What freight company do you use?
Can I ship overseas?
How to return a product.
I want to return a product
Condtions of returning an item